Privacy Policy of the rome-transfer.com site

Introduction

Below is the privacy policy of the Site rome-transfer.com (hereinafter also "Site") owned by the company BESTNCCROMACOOP ARL with registered office in Via Vetulonia 51 - 00183 Roma, VAT number 14932921001, Telephone: +39 347 7519308, Email: info@rometransfer.com as required by EU Regulation 2016/679 and Legislative Decree 196/2003 and subsequent amendments and additions in order to allow all users to express an informed consent to the processing of the data that are given.
It is in the interest of the company BESTNCCROMACOOP ARL as owner of the Site to make the user understand what data is collected, how and how it is used. All users are therefore requested to read this document carefully before providing their personal data.
It is specified that other sites that could possibly be reached through links on the site have their own data processing policy and this can never be considered applicable to these additional sites.
The above in order to allow each user (over the age of sixteen) to express a conscious consent to the processing of the data.

Data Controller

The Data Controller of the data provided to the Site is the company BESTNCCROMACOOP ARL with registered office in Via Vetulonia 51 - 00183 Roma, VAT number 14932921001, Telephone: +39 347 7519308, Email: info@rometransfer.com.
Any information relating to the processing of personal data provided to the Site can be requested at the email address: info@rometransfer.com.

Personal data subject to processing

The Site offers the possibility to view the services offered by the Company of the Company Owner of the Site.
The personal data collected are:

    • Personal data provided to request information using the form on the contact page.
    • Navigation data (Number of users and sessions, Session duration, Operating systems, Device models, Geographical area, First activations, App openings, App updates, In-app purchases) through the external Google Analytics platform .
    • Cookies (small files stored in the site visitor's browser). More details on cookies are provided on the Cookie Policy page.

In the event that one of the contact forms on the rome-transfer.com site is completed, the Data Controller will process the following data: name, surname, telephone numbers, e-mail address. The use of such data is necessary to respond to your request for information or a quote.
In the event that one's consent is given to the processing of data for marketing purposes, the following data will be processed: name, surname, telephone numbers, email address.
Finally, where the user at any location provides data falling within those indicated in art. 9 of the GDPR, in a completely spontaneous way as they are neither necessary nor required for the operational purposes of the Site, the Data Controller will never be held responsible for the data since they are data made public by the user in a completely voluntary manner.
In the event that personal data concerning third parties are communicated by the user to the Site, the title of independent data controller will be assumed by the user who provided the data with his sole responsibility for the processing itself.
In any case, the computer systems and software procedures necessary for the operation of this Site acquire data relating to Internet network operating protocols (IP address, domain names of the computers used by users who connect to the site, URI addresses (Uniform Resource Identifier )), the acquisition of which is necessary for the proper functioning of the Site and limited thereto.
In the event of interaction with the Site through Social Networks, data may be shared depending on the privacy settings of the profile set on each individual Social Network and the User is therefore required to pay close attention to the individual settings of their Social profiles.
Other Sites and / or Social Networks that could possibly be reached via links on the Site have their own data processing policy to which we expressly refer and which you are kindly requested to view carefully.
The Data Controller declares that no data will be collected in aggregate form other than that necessary for the analysis of preferences expressed for marketing purposes and for improving the functionality of the Site.

Rights of the interested party

The data subject has the right at any time to request and obtain from the Data Controller access to personal data and the correction and cancellation of the same or the limitation of the processing of personal data concerning him or to oppose the their treatment, in addition to the right to data portability.
The user always has the right to withdraw consent relating to optional treatments not related to the execution of the contract signed with the Data Controller.
In the case, however, in which the provision of data is a contractual or legal obligation or a necessary requirement for the conclusion of the contract - as in the case in which the user decides to purchase one or more goods on the Site - the failure to provide the data makes it impossible to execute the contract.
The User may at any time exercise the rights referred to in EU Regulation 2016/679 and subsequent amendments and additions and, in particular, the rights provided for in the following articles: art. 15 (access), art. 16 (rectification), art. 17 (cancellation), art. 18 (limitation of processing), art. 19 (notification in case of cancellation), art. 20 (data portability), art. 22 (automated decision-making processes relating to natural persons) of the Regulation, as well as the right, if the processing is based on consent, to revoke it at any time without prejudice to the lawfulness of the processing carried out so far.
The User's attention is also drawn to the right to object at any time to processing for direct marketing purposes.
The User also has the right to lodge a complaint with the Supervisory Authority pursuant to art. 77 of the Regulations and / or reporting pursuant to art. 144 of the Privacy Code at the following addresses and contact details: Guarantor for the protection of personal data e-mail garante@gpdp.it, 06 696773785, or by post, to the Guarantor for the protection of personal data based in Rome (Italy), Piazza Venice n. 11, post code 00187.
The interested party can exercise his rights, summarized below, by sending a request via email to the address info@rometransfer.com:

      • access to data to verify the processing (whether in place or not),
      • data rectification,
      • deletion of data,
      • limitation of data processing,
      • opposition to data processing,

Methods and duration of the processing

The personal data collected will be processed in compliance with current regulatory provisions and therefore, their processing will be inspired by the principles of lawfulness, correctness, transparency, purpose limitation and retention, data minimization, accuracy, integrity and confidentiality.
The data collected will be processed at the headquarters of the Data Controller with the help of the subjects who will be identified as Data Processors.
The data will be processed on computer and / or paper supports and for the time necessary to finalize the commercial transaction or to process the request for information for which they were collected, following which they will be destroyed and / or deleted.

Purpose of the processing

The data collected by the rome-transfer.com site by browsing the web pages or filling in contact forms can be used for one or more of the following purposes:

      • respond to a request for information,
      • respond to a request for a quote,
      • carry out email marketing campaigns (only in case of explicit acceptance of the relative consent),
      • improve the user experience on the website,
      • analyze your behavior on the website (pages visited, time flows on pages, areas of interest on the pages, etc.)

The data will be processed on paper and / or digital media through web platforms, emails, telephone calls.

Data retention

The data will be stored will be stored on paper and / or digital support and / or third party web platforms in the following ways:

      • The data sent for the request for information will be kept for the period strictly necessary to process the request
      • The data sent to request a quote will be kept for a period of one year unless explicitly requested for cancellation sent by email to info@rometransfer.com,
      • The data sent used to carry out email marketing campaigns will be kept for a period of two years unless explicitly requested for cancellation sent by email to the address info@rometransfer.com,
      • The data collected by the Site to analyze your behavior on the website will be kept for a period of 10 years unless consent is revoked via email to the address info@rometransfer.com. In case of revocation, the data will no longer be processed in the manner indicated above, but can be kept for the management of any disputes.
      • The data collected by the Site to improve the user experience on the website will be stored as indicated in our Cookie Policy

Legal basis of the processing

The legal basis for the processing of data provided to the rome-transfer.com Site is the need to conclude a contract in which the person providing the data is a party or the need to provide pre-contractual information at the request of the user (all as permitted by art.41 of the Constitution of the Italian Republic and by the contractual and pre-contractual legislation); without prejudice to the valid expression of consent to the processing of data provided by the user of the Site for marketing purposes.

Other subjects involved in data processing

The data transmitted

      • through the web pages of the site,
      • sent via digital forms,
      • sent via email also in the form of attachments in word or pdf format
      • collected through cookies

they can be stored on external platforms according to the organizational needs of the company BESTNCCROMACOOP ARL as owner of the Site.
Below is the list of external platforms used for data processing.
To find out about the data processing method of each external platform, please see the list below.

Hosting and backend infrastructure

This type of service has the function of hosting data and files that allow this Application to function, allow its distribution and make available a ready-to-use infrastructure to provide specific functions of this Application.
Some of these services work through geographically distributed servers, which makes it difficult to determine the actual location in which Personal Data is stored.

Dedicated server managed by Serverplan srl

Personal data collected: various types of data as specified in the privacy policy of the service.

Place of processing: Italy - Privacy Policy

Managing addresses and sending email messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time the messages are displayed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an address management and email message sending service provided by The Rocket Science Group, LLC.

Personal data collected: email.

Place of processing: USA - Privacy Policy

Interaction with social networks and external platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services for interacting with the Twitter social network, provided by Twitter, Inc.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Linkedin button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are interaction services with the Linkedin social network, provided by LinkedIn Corporation.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Whatsapp button (WhatsApp Ireland Limited)

The Whatsapp button and social widgets are interaction services with the Whatsapp communication application, provided by WhatsApp Ireland Limited.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Telegram button (Telegram Messenger Inc.)

The Telegram button and social widgets are services for interacting with the Telegram communication application, provided by Telegram Messenger Inc.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Social features

Invite and suggest friends

This Application may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been authorized - and to suggest friends or connections within it.
Personal data collected: various types of data.

Comment on the contents

Commenting services allow Users to formulate and make public their comments regarding the content of this Application.
Users, depending on the settings decided by the Owner, can also leave comments anonymously. If there is an email among the Personal Data released by the User, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, it collects traffic data relating to the pages in which the comment service is installed. .

Facebook Comments (Facebook, Inc.)

Facebook Comments is a service managed by Facebook, Inc. that allows the User to leave their comments and share them within the Facebook platform.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

SPAM protection

This type of service analyzes the traffic of this Application, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy - Opt Out

Hotjar (Hotjar Ltd.)

Hotjar is a web analytics service provided by Hotjar Ltd. Hotjar uses Personal Data collected for the purpose of evaluating the use of our site by visitors. </ p>

Hotjar is a company based in the European Union (EU) that provides software as a service (SaaS) that allows you to track visitors to our site to perform web analytics and understand what are actually doing the users.

When someone visits our site, the Hotjar application can store the name of the visitor's Internet service provider, the website from which they visited us, parts of our site who visited, the date and duration of the visit and the information from the device (e.g. device type, operating system, screen resolution, language, country and type of web browser) used during the visit. Hotjar processes this usage data to facilitate our analyzes and to allow access to our site (e.g. to adapt our site to the devices used).

Hotjar temporarily stores the IP addresses of our site visitors for associated performance metrics to monitor and track application errors. We will never access these IP addresses without any operational or security needs. Hotjar automatically deletes these IP addresses within thirty (30) calendar days. The legal basis for this data processing is Article 6 (1) (f) GDPR.

Personal data collected: Cookies and Usage data.

Place of processing: Malta (EU) - Privacy Policy

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Widget Google Maps (Google Inc.)

Google Maps is a map viewing service managed by Google Inc. that allows this application to integrate such content within its pages.

Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Google Fonts (Google Inc.)

Google Fonts is a font style display service managed by Google Inc. that allows this application to integrate such content within its pages.

Personal data collected: Usage data and various types of data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

The above is considered necessary in order to be able to fulfill the requested service.

Declaration on the positioning of the servers used

The servers necessary for the operation of the site are located within the European Union; where the collected data is shared with servers located outside the European Union, the action guarantees adherence to the Privacy Shield.


For persons under the age of 16 it is not possible to express a valid consent which must be expressed in their name and on behalf of parents or whoever takes their place.

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